Community rules

1. Be a good neighbor. Be civil and assume good intent. No personal attacks, insults, threats or harassment.
2. No complaints about specific neighbors or rule violations. Those go privately to The Osselaer Company (602-277-4418), which handles them under the CC&Rs.
3. HOA business happens at open board meetings. Board members don't discuss or decide Association business here — Arizona law requires board business to be conducted in open meetings.
4. Respect privacy. Don't post other people's phone numbers, emails, faces, license plates or house numbers without permission.
5. No spam or advertising. Recommending a vendor you've used is welcome; promoting your own business is not (one post in "For sale / free" for a neighbor's side business is fine).
6. Keep it legal and family-friendly.
7. Your posts are your own views, not the Association's. You're responsible for what you post.

How moderation works

• Moderators (volunteers appointed by the board) approve neighborhood news and review reported posts.
• Admins verify new homeowners against the Association’s roster, send invites and manage accounts. The board’s master admin appoints admins.
• Anyone can Report a post or reply. When 2 different members report the same item it is hidden until a moderator reviews it.
• Moderators can restore or remove posts and suspend an account after a warning (or immediately for threats or spam). Every moderator and admin action is logged.
• Accounts are for verified homeowners — one per household. New homeowners use Request access; an admin checks the roster and sends a personal invite link. Accounts close when a home is sold.
• Posts older than 12 months may be archived.